Returns and Exchanges
Returns or exchanges may be made within 30 days of the purchase. If you receive an incorrect, damaged or defective item please contact us immediately, as no returns or exchanges will be accepted after 30 days. The customer is responsible for all return shipping costs incurred by any exchanges made on items that are not incorrect, damaged or defective. Please take care to read all of the information in the listing before purchasing the items. If you have any questions or concerns before purchasing please contact us for more information.
Please return all items to:
[Please contact us for return information]
Please note: If a returned item is not damaged, defective or incorrect according to the claim then the cost of return shipping will be taken out of your refund. WeejaPeeja reserves the right to determine whether or not any or all returned items are damaged or defective. All decisions made by the WeejaPeeja customer service staff are final and non negotiable
WeejaPeeja does not accept returns on custom orders.
Customers will be responsible for all return shipping fees if you choose to return an item purchased that is not incorrect, damaged or defective. We are not responsible for lost or stolen packages.
Shipping Information
US SHIPPING
Processing Time
All orders are made on demand right here in the USA. Processing and fulfillment is normally between 3 to 6 business days depending on the bulk of the order. Processing times may vary due to high volume especially around the holidays.
Shipping options
Once the item(s) ships from the manufacturer please allow an additional 2 to 5 business days for delivery. All items are shipped using the USPS. Our USA shipping rates are calculated based on the total weight of your order.Please see the available shipping options below, some options may not be available on some items based on weight:
USPS First Class Mail:
USPS First Class Mail has an estimated delivery time of 2 to 8 business days. Please note that this is an estimate only and is not guaranteed. Average number of delivery days depends on the destination.
USPS Priority Mail:
USPS Priority Mail has an estimated delivery time of 1 to 3 business days. Please note that this is an estimate only and is not guaranteed. Average number of delivery days depends on the destination.
USPS Priority Mail Express:
USPS Priority Mail Express has an estimated time frame of 1 to 2 business days, but please note that this is an estimate only. USPS offers a money back guarantee for the shipping cost ONLY, in the event that your package fails to deliver within 2 business days from the day it ships. Delivery times are estimates only. Average number of days depends on the destination. WeejaPeeja does not offer a money back guarantee for the cost of the items purchased, only for the shipping cost.
Please Note: All time frames given by the USPS are estimates only and are not guaranteed delivery time frames
SHIPPING INTERNATIONAL
Processing Time
All orders are made on demand right here in the USA. Processing and fulfillment is normally between 3 to 6 business days depending on the bulk of the order. Processing times may vary due to high volume especially around the holidays.
Shipping options
Once the item(s) ships from the manufacturer please allow an additional 1 to 4 weeks for delivery, but in some instances up to 8 weeks if the item is held up by customs. All items are shipped using the USPS. Our International shipping rates are calculated based on the total weight of your order. Please see the available shipping options below, some options may not be available on some items based on weight:
USPS First Class International Mail :
USPS First Class International Mail has an estimated delivery time of 1 to 4 weeks. Please note that this is an estimate and is not guaranteed. Average number of delivery days depends on the destination and if the item is held up by customs
- First Class International mail does not include insurance.
- Tracking is only available for items shipped to Canada, Australia, New Zealand, Belgium, Great Britain, Germany, France, Netherlands, Croatia, Denmark, Spain, Switzerland, Israel and Brazil.
- Some countries have weight restrictions
- Delivery confirmation is available in some countries, but not all.
- Shipping via this method is the most economical option for international orders. By using USPS First Class International shipping you are accepting the risk that your package may become lost or held up at customs.
- If you need your order to arrive within a narrow time frame or by a certain date, we do not recommend using this shipping option.
USPS Priority Mail International:
USPS Priority Mail has an estimated delivery time of 7 to 10 business days. Please note that this is an estimate only and is not guaranteed. Average number of delivery days depends on the destination and if the item is held up by customs.
USPS Priority Mail Express International:
USPS Priority Mail Express has an estimated time frame of 1 to 2 business days, but please note that this is an estimate only. USPS offers a money back guarantee for the shipping cost ONLY, in the event that your package fails to deliver within 2 business days from the day it ships. Delivery times are estimates only. Average number of days depends on the destination and if the item is held up by customs. WeejaPeeja does not offer a money back guarantee for the cost of the items purchased, only for the shipping cost.
